In this Agreement, “Our Website” and “we” mean the Website that is providing the Services to you, and with whom you are entering into this Agreement, which depends on the country in which you reside The terms “User” and “you” mean any user of the Services. This Agreement incorporates Our Website’s standard policies, procedures, and terms and conditions for use of the Services that are referenced by name or by links in this Agreement (collectively, the “Our Website Policies”).
These Our Website Terms of Use (this “Agreement”) apply to your access or use of the Our Website, mobile sites, and applications (collectively, the “Our Website Sites”) and the content, features, and services (the “Services”) made available by Our Website.
By accessing or using the Services or by clicking “accept” or “agree” to this Agreement, (1) you acknowledge that you have read, understand, and agree to be bound by this Agreement, and (2) you represent and warrant that you are of legal age and not prohibited by law from accessing or using the Services (including, if applicable, purchasing, giving, using, or redeeming any Our Website gift card or merchant gift card (as such terms are defined herein)). this agreement contains, among other things, an arbitration provision containing a class action waiver applicable to users.
Our Website may update or revise this Agreement (including any Our Website Policies) from time to time. You agree that you will review this Agreement periodically. You are free to decide whether or not to accept a modified version of this Agreement, but accepting this Agreement, as modified, is required for you to continue using the Services. You may have to click “accept” or “agree” to show your acceptance of any modified version of this Agreement. If you do not agree to the terms of this Agreement or any modified version of this Agreement, you must terminate your use of the Services, in which case you will no longer have access to your Account (as defined below). Except as otherwise expressly stated by Our Website, any use of the Services (e.g., the use of the Reservation Services (as defined herein), Payment Services (as defined herein), or the purchase of Our Website Gift Card or Merchant Gift Card (each, as defined herein)) is subject to the version of this Agreement in effect at the time of use.
Part I – Reservation Services
Restaurant Reservations. Our Website makes available restaurant reservation services (the “Reservation Services”) through the Our Website Sites to User for the purpose of assisting User in securing dining reservations at participating third-party restaurants (each, a “Restaurant”). In response to a User’s online request for a Restaurant reservation through the Our Website Sites, Our Website contacts the Restaurant’s computerized database of reservations, as applicable. The availability of reservations, is determined at the time of User’s query and based on information provided to Our Website by the Restaurant. Once a reservation is made by User through the Our Website Sites, Our Website will provide confirmation of the reservation status to User by email or other electronic messages as has been agreed to by User. By using the Reservation Services, User agrees to receive reservation confirmations, updates, modifications and/or cancellations by email or other electronic messages.
No-Show Policy. Our Website is committed to providing superior quality services to Users and Restaurants. To assist us in maintaining a consistently high level of service for the Restaurants and their patrons, Users must cancel any reservations that they will be unable to honor at least 30 minutes in advance of the reservation. You may cancel your reservation via the Our Website or by calling the Restaurant directly, you can’t cancel the booking if you already paid the reservation service fee. Some Restaurants may contact you and may require a debit or credit card number to finalize your reservation, Our Website shall have no liability for any charges made to the debit or credit card. You may be required to cancel your reservation in accordance with the Restaurant’s cancellation policy, If you are unable to keep your reservation and you fail to cancel at least 30 minutes in advance of the reservation, Our Website may send you an email letting you know that our records indicate that you were a no-show. Upon arriving at the Restaurant, it is the User’s responsibility to notify the host that the User has a reservation. By using the Reservation Services, User agrees to receive no-show notifications by email after a report that your reservation was not honored, whether or not that was in fact the case. Your Account will be suspended if you are a no-show for five reservations within a 12-month period. User agrees that all final no-show determinations will be made by Our Website in its sole discretion.
Usage Guidelines. User agrees to use the Reservation Services only to book reservations at Restaurants and then honor those reservations by arriving at the Restaurants on time and ordering and paying for meals. The user further agrees not to book more than one reservation for the User’s personal use during any one meal time (e.g., lunch, dinner, etc.). Administrative assistants and/or concierges may be able to book multiple reservations through Our Website’s Administrative Assistant and/or Concierge programs, subject to any applicable program terms. Resale or attempted resale of reservations is prohibited and is grounds for, among other things, cancellation of your reservations, or termination of your access to the Services.
Part II – Payment, Gift Card and Other Services
Payment, Gift Card and Other Services. Depending on your country of residency, Our Website may offer additional Services such as payment services made available by Our Website through the Our Website Sites (the “Payment Services”), electronic and physical gift cards and gift certificates issued by Our Website (each, an “Our Website Gift Card”), electronic gift cards and gift certificates issued by participating third-party restaurants (each, a “Merchant Gift Card”) and other services.
Part III – Terms for All Services
Privacy Policy. Our Website is committed to helping you safeguard your privacy online. Please review our Privacy & Cookies Statement for details about how we collect, use, and disclose information in connection with the Services.
Your Account. You may create an account with Our Website through the Our Website Sites (“Account”) in order to use the Reservation Services, or to purchase, gift, or redeem (as applicable) Our Website Gift Cards and Merchant Gift Cards. However, you must have an Account in order to use the Payment Services. When registering for an Account, you must provide true, accurate, current, and complete data about yourself on the Our Website registration form (“Registration Data”). You also agree to promptly update the Registration Data to keep it true, accurate, current, and complete. You are solely responsible for maintaining the confidentiality of your Account and the information in your Account, and, except as otherwise required by applicable law, you are solely responsible for all use of your Account, whether or not authorized by you. You agree to immediately notify Our Website of any unauthorized use of your Account or any other breach of security related to your use of the Services.
Communications from Our Website. If you use our Sites and Services, Our Website may communicate with you via electronic messages, including email, text message/SMS, or mobile push notifications in accordance with our Privacy & Cookies Statement.
Technical Requirements. Use of the Services requires Internet access through your computer or mobile device. You are responsible for all mobile carrier data or text message charges resulting from your use of the Services, including from any notifications provided by the Services. In order to use the text message based services, you must maintain an active account with a carrier of electronic communications through mobile devices and you may not use a prepaid cellular phone to access such text message services. Our Website does not guarantee that the Services will be compatible with all devices or will be supported by all mobile carriers. You may be required to have JavaScript (or similar technologies) enabled to use the Our Website Site, and some features and portions of the Our Website Site (including, but not limited to, making, modifying, or canceling reservations) may not be accessible with JavaScript disabled.
Modifications to Services. Our Website reserves the right, in its sole discretion, to modify the Services from time to time and without notice, including, without limitation, by removing, adding, or modifying portions of the Our Website Sites, Restaurants, and/or Merchants. Our Website shall have no liability to you for any of the foregoing actions. If you object to any such changes, your sole recourse shall be to cease using the Services. Continued use of the Services following any such changes shall indicate your acknowledgment of such changes and satisfaction with all the Services.
Intellectual Property Rights and Grant of Rights to User. The features, information, and materials provided and depicted through the Services are protected by copyright, trademark, patent, and other intellectual property laws. All text, graphical content, video, data, and other content made available through the Services (collectively, the “Our Website Content”) are provided to the User by Our Website or its partners or licensors solely to support the User’s permitted use of the Services. The Our Website Content may be modified from time to time by Our Website in its sole discretion. Except as expressly set forth herein, no license is granted to User for any other purpose, and any other use of the Services or the Our Website Content by User shall constitute a material breach of this Agreement. Our Website and its partners or licensors retain all rights in the Services and Our Website Content and any associated patents, trademarks, copyrights, mask work rights, trade secrets, or other intellectual property rights. No license, right, or interest in any trademarks of Our Website or any third party is granted under this Agreement.
Application License. Subject to the terms and conditions of this Agreement, Our Website grants User a non-exclusive, non-transferable, revocable license to use the Our Website mobile applications, in object code form only, on User’s compatible mobile devices, solely to support User’s permitted use of the Services.
Use Restrictions. The Services and Our Website Content are offered solely for the User’s personal use for the purposes described in this Agreement. Any and all other uses are prohibited. Our Website expressly reserves all its rights and remedies under applicable. Our Website reserves the right, in its sole discretion, to refuse service, terminate Accounts, remove or edit content, cancel reservations, or deny access to the Services. You agree not to (and not to allow any third party to): (1) use any deep-link, robot, spider, scraper, or other automatic or manual device, process, or means to access, copy, search, or monitor any portion of the Services or Our Website Content, except as expressly authorized by Our Website; (2) take any action that imposes or may impose (in Our Website’s sole determination) an unreasonable or a disproportionately large load on the Services or Our Website’s infrastructure; (3) utilize any device, software, or routine that will interfere or attempt to interfere with the functionality of the Services; (4) rent, lease, copy, provide access to or sublicense any portion of the Services or Our Website Content to a third party; (5) use any portion of the Services or Our Website Content to provide, or incorporate any portion of the Services or Our Website Content into, any product or service provided to a third party; (6) reverse engineer, decompile, disassemble, or otherwise seek to obtain the source code or non-public APIs to the Services, except to the extent expressly permitted by applicable law (and then only upon advance notice to Our Website); (7) modify any Services or Our Website Content or create any derivative product from any of the foregoing; (8) remove or obscure any proprietary or other notices contained in the Services or Our Website Content; (9) use the Services or Our Website Content for any illegal purpose; or (10) publicly disseminate information regarding the performance of the Services or Our Website Content or access or use the Services or Our Website Content for competitive analysis or benchmarking purposes. Although the Our Website Sites may be accessible worldwide, not all features or services discussed, referenced, provided, or offered through or on the Our Website Sites are available to all persons or in all geographic locations. Our Website reserves the right to limit, in its sole discretion, the provision and quantity of any feature or service to any person or geographic area.
Termination. Our Website may suspend your ability to use all or any element of the Services or may terminate this Agreement effective immediately, without notice or explanation. Without limiting the foregoing, Our Website may suspend your access to the Services if we believe you to be in violation of any part of this Agreement (including any Our Website Policies). After any suspension or termination, you may or may not be granted permission to use the Services or re-establish an Account, and, where applicable, You agree that Our Website shall not be liable to you for any termination of this Agreement or for any effects of any termination of this Agreement. You are always free to discontinue your use of the Services at any time. You understand that any termination of your Account may involve deletion of any content stored in your Account for which Our Website sites will have no liability whatsoever.
Reviews, Comments, Communications, and Other Content. The Services may permit you to submit, transmit, post or otherwise provide content, including, but not limited to, reviews, comments, ratings, photos, images, videos, sounds, text, data, links, and location information; send emails and other communications; and submit suggestions, ideas, comments, questions, or other information (“User Content”). Any such User Content must not be illegal, threatening, obscene, racist, defamatory, libelous, pornographic, infringing of intellectual property rights, promoting of illegal activity or harm to groups and/or individuals, invasive of a third party’s publicity or privacy rights, purposely false or otherwise injurious to third parties, or objectionable and must not consist of or contain software, computer viruses, commercial solicitation, political campaigning, chain letters, mass mailings, any form of “spam” or references to illegal activity, malpractice, purposeful overcharging, false advertising, or health code violations (e.g., foreign objects in food, food poisoning, etc.). Your User Content should be unbiased and objective. You may not submit reviews, comments or ratings for which you are being compensated in any manner, or for your own restaurant or any restaurant of your employer, friend, relative or a competitor. You may not use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of User Content. The name or handle you choose to provide to Our Website may be displayed publicly with such User Content. Our Website reserves the right (but has no obligation) to monitor, remove, or edit User Content in Our Website’s sole discretion, including if User Content violates this Agreement (including any Our Website Policies), but you acknowledge that Our Website may not regularly review submitted User Content. If you do submit User Content, and unless we indicate otherwise, you grant Our Website a nonexclusive, perpetual, royalty-free, irrevocable, and fully sublicensable (through multiple tiers, including to restaurants, partners, and other third-party websites and feeds) right to use, modify, reproduce, adapt, translate, publish, create derivative works from, distribute, display, and otherwise exploit such User Content throughout the world in any media, and, where applicable, you hereby waive any privacy or publicity rights or any similar rights in an individual’s name or likeness in addition to any moral or other rights you may have in the User Content you submit in favor of Our Website. You represent that you own, or have the necessary permissions to use and authorize the use of User Content as described herein. Our Website takes no responsibility and assumes no liability for any User Content submitted by you or any other User or third party, nor do we guarantee any confidentiality with respect to User Content.
Your Representations and Indemnity. You represent and warrant that you own or otherwise control all of the rights to any User Content submitted by you; that all User Content submitted by you is accurate; and that exploitation of such User Content by Our Website and its other Users, partners, and licensees will not violate this Agreement, cause injury to any person or entity, or infringe any third-party rights (including, without limitation, intellectual property rights and rights of privacy or publicity). You will indemnify, hold harmless, and (at Our Website’s request) defend Our Website, its affiliates, and its and their representatives, agents, directors, managers, officers, employees, and shareholders (collectively, the “Our Website Parties”) from and against all claims resulting from (1) any User Content submitted by you, (2) your use of the Services, or (3) any breach or alleged breach by you of this Agreement.
Liability Limitations. except as expressly specified herein, in no event shall the Our Website parties be liable for any injuries, losses, claims, or direct damages or any special, exemplary, punitive, incidental, or consequential damages of any kind, whether based in contract, tort, or otherwise, and even if advised of the possibility of such damages, which arise out of or are any way connected with (1) this agreement (including any changes thereto), (2) any use of the Our Website sites, services, the Our Website content, or the user content, (3) any failure or delay (including, but not limited to, the use or inability to use any component of any of the services), or (4) your visit to any restaurant or the performance, non-performance, conduct, or policies of any restaurant or merchant in connection with the services. in addition, you specifically understand and agree that any third party directing you to the Our Website site by referral, link, or any other means is not liable to user for any reason whatsoever, including, but not limited to, damages or loss associated with the use of the services or the Our Website Our Website is neither an agent of nor otherwise associated with any restaurant for which a user has made a reservation, claimed an offer or promotion, or paid a bill using the payment services or any merchant that issues a merchant gift card. If you are a resident of the united kingdom or european union, the limitation of liability in this agreement shall not apply to any damage arising from our willful misconduct and gross negligence, nor shall it apply to damage from injury to life, body or health.
if the disclaimer of direct damages above is not enforceable at law, except as otherwise expressly set forth in the gift card terms, you expressly agree that our liability to you (for ay cause whatsoever and regardless of the form of the action) will at all times be limited to fifty us dollars ($50).
You and Our Website understand and agree that the disclaimers, exclusions, and limitations are essential elements of this Agreement and that they represent a reasonable allocation of risk. In particular, you understand that Our Website would be unable to make the Services available to you except on these terms and agree that this Agreement will survive and apply even if any limited remedy specified in this Agreement is found to have failed of its essential purpose.
Disclaimer of Warranties. you understand that use of the services is at your own risk and Our Website cannot guarantee that the services will be uninterrupted or error-free. the services, all Our Website content, and any other information, products, and materials contained in or accessed through the services, are provided to users on an “as is” basis and without warranty of any kind. Our Website expressly disclaims all representations, warranties, conditions, or indemnities, express or implied, including, without limitation, any warranty of merchantability, fitness for a particular purpose, title, or non-infringement, or any warranty arising from a course of dealing, performance, or trade usage. Our Website does not warrant that your use of the services will be uninterrupted or error-free, that Our Website will review the information or materials made available through the services for accuracy, or that it will preserve or maintain any such information or materials without loss. Our Website shall not be liable for delays, interruptions, service failures, or other problems inherent in the use of the internet and electronic communications or other systems outside the reasonable control of Our Website.
The foregoing disclaimers apply to the maximum extent permitted by law. you may have other statutory rights. however, the duration of statutorily required warranties, if any, shall be limited to the maximum extent permitted by law.
Third-Party Websites, Applications and Services. The Services may contain hypertext links to websites and applications operated by parties other than Our Website. Such hypertext links are provided for the User’s reference only, and Our Website does not control such websites and is not responsible for their content. Our Website’s inclusion of any hypertext links to such websites or applications does not imply any endorsement of the material on such websites or applications or any association with their operators. Our Website assumes no liability whatsoever for any such third-party websites, applications, or any content, features, products, or services made available through such third-party websites or applications. Additionally, Apple Inc., Google, Inc., Microsoft Corporation, or BlackBerry Limited will be third-party beneficiaries of this contract if you access the Services using Applications developed for Apple iOS, Android, Microsoft Windows, or Blackberry-powered mobile devices, respectively. These third-party beneficiaries are not parties to this contract and are not responsible for the provision or support of the Services in any manner. Your access to the Services using these devices is subject to terms set forth in the applicable third-party beneficiary’s terms of service, including any license transferability and other usage rules therein.
Restaurants and Merchants are solely responsible for their interactions with you and any and all claims, injuries, illnesses, damages, liabilities, and costs (“Claims“) suffered by you (or, if applicable, any recipient of an Our Website Gift Card or a Merchant Gift Card) as a result of your (or such recipient’s) interaction with or visit to any Restaurant or Merchant or from any promotion, offer, product or service of any Restaurant or Merchant. Users must resolve all disputes directly with Restaurants. To the maximum extent permitted by applicable law, you hereby release the Our Website Parties from any and all such Claims.
Notify Us of Infringers. If you believe any of the Services violate your copyright, notify Us in writing. The contact is at the bottom of this Section.
In order for us to take action, you must do the following in your notice:
(a) provide your physical or electronic signature;
(b) identify the copyrighted work that you believe is being infringed;
(c) identify the item that you think is infringing your work and include sufficient information about where the material is located so that we can find it;
(d) provide us with a way to contact you, such as your address, telephone number, or email;
(e) provide a statement that you believe in good faith that the item you have identified as infringing is not authorized by the copyright owner, its agent, or the law to be used in connection with the Services; and
(f) provide a statement that the information you provide in your notice is accurate, and that (under penalty of perjury) you are authorized to act on behalf of the copyright owner whose work is being infringed.
Again, we cannot take action unless you give us all the required information.
Severability. If any of the provisions, or portions thereof, of this Agreement are found to be invalid under any applicable statute or rule of law, then, that provision (or portion thereof) notwithstanding, this Agreement shall remain in full force and effect and such provision or portion thereof shall be deemed omitted.
Assignment. This Agreement and the rights granted and obligations undertaken hereunder may not be transferred, assigned, or delegated in any manner by User, but may be freely transferred, assigned, or delegated by Our Website.
Waiver. Any waiver of any provision of this Agreement, or a delay by any party in the enforcement of any right hereunder, shall neither be construed as a continuing waiver nor create an expectation of non-enforcement of that or any other provision or right.
Choice Of Law. This Agreement is made under and shall be governed by and construed in accordance with the laws of the Saudi Arabia, without giving effect to any principles that provide for the application of the law of another jurisdiction.
21.Table reservation charging service fees.
Our Website:
(a) an amount equal to the amount of the charge-back;
(b) all third party expenses incurred by us in relation to the charge-back (including charges made by our or your bank or payment processor or card issuer);
(c) an administration fee of USD 40.00; and
(d) all our reasonable costs, losses and expenses incurred in recovering the amounts (including without limitation legal fees and debt collection fees),
and for the avoidance of doubt, if you fail to recognize or fail to remember the source of an entry on your card statement or other financial statement, and make a charge-back as a result, this will constitute an unjustified charge-back
If you owe us any amount under or relating to these terms and conditions, we may suspend or withdraw the provision of services to you
We may at any time set off any amount that you owe to us against any amount that we owe to you, by sending you written notice of the set-off
Refund policy
Table reservation charging service fees are non-refundable and non-cancellable. Refunds can be considered only if Restaurant got shut permanently In case of refunds, it will be processed within 20 working days through online
Third party payment method.
uses Third party payment methods to process the payment
does not keep any debit or credit card information
shall have no liability for stolen debit or credit cards
Any objection about your debit or credit card must be cleared with a third-party payment provider
Restaurant Responsibility
Once the booking is made through our website or our mobile app., it’s the restaurant’s responsibility to host the guest and deal with any reservation problem
CONTACT US
If you have any questions please don’t hesitate to contact us at
contact@WideBooking.com